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HomeMy WebLinkAbout13456 RESOLUTION NO. 13456 A RESOLUTION APPROVING AN AGREEMENT BETWEEN NELSON\\NYGAARD CONSULTING ASSOCIATES, INC. AND THE CITY OF PUEBLO IN THE AMOUNT OF $115,707 FOR PROFESSIONAL SERVICES ASSOCIATED WITH THE PUEBLO AREA COUNCIL OF GOVERNMENTS – PUEBLO AREA WIDE TRANSIT FUNCTIONALITY STUDY, AND AUTHORIZING THE PRESIDENT OF CITY COUNCIL TO EXECUTE THE SAME BE IT RESOLVED BY THE CITY COUNCIL OF PUEBLO, that: SECTION 1. The Agreement between Nelson\\Nygaard Consulting Associates, Inc. and the City of Pueblo, a Municipal Corporation dated June 27, 2016 (the “Agreement”) concerning professional services associated with the Pueblo Area Council of Governments – Pueblo Area Wide Transit Functionality Study, a copy of which is attached hereto, having been approved as to form by the City Attorney, is hereby approved, subject to appropriation required therefore, if any, in fiscal years beyond the date of adoption of this Resolution. SECTION 2. The President of the City Council is hereby authorized to execute the Agreement on behalf of Pueblo, a Municipal Corporation, and the City Clerk shall affix the Seal of the City thereto and attest same. SECTION 3. The officers and staff of the City are directed and authorized to perform any and all acts consistent with the intent of the Resolution and the attached agreement to effectuate the transaction described therein. SECTION 4. This Resolution shall become effective immediately upon passage and approval. INTRODUCED: June 27, 2016 BY: Ed Brown City Clerk’s Office Item # M-3 BACKGROUND PAPER FOR PROPOSED RESOLUTION COUNCIL MEETING DATE: June 27, 2016 TO: President Stephen G. Nawrocki and Members of City Council CC: Sam Azad, City Manager VIA: Gina Dutcher, City Clerk FROM: Scott Hobson, Planning & Community Development SUBJECT: A RESOLUTION APPROVING AN AGREEMENT BETWEEN NELSON\\NYGAARD CONSULTING ASSOCIATES, INC. AND THE CITY OF PUEBLO IN THE AMOUNT OF $115,707 FOR PROFESSIONAL SERVICES ASSOCIATED WITH THE PUEBLO AREA COUNCIL OF GOVERNMENTS – PUEBLO AREA WIDE TRANSIT FUNCTIONALITY STUDY, AND AUTHORIZING THE PRESIDENT OF CITY COUNCIL TO EXECUTE THE SAME SUMMARY: Attached is a Resolution for City Council consideration approving a Professional Services Agreement with Nelson\\Nygaard Consulting Associates, Inc. concerning professional services associated with the Pueblo Area Council of Governments (PACOG) – Pueblo Area Wide Transit Functionality Study. PREVIOUS COUNCIL ACTION: None. BACKGROUND: The City Urban Transportation Planning Division solicited proposals from qualified consultants to complete a comprehensive operations analysis of the local public transit services including current routes, transfer facility locations, schedules and to provide recommendations on possible improvements and potential future expansion of services within the Pueblo MPO area. The estimated total budget for services of this project is $115,707. The City Urban Transportation Planning Division has reviewed the proposal for the completion of the West Pueblo Connector – Downtown Corridor Analysis, and has determined that the proposal which meets the requirements for responsiveness, time sensitivity, and cost. FINANCIAL IMPLICATIONS: The Agreement covers the Pueblo Area Wide Transit Functionality Study Scope of Work for the Project totaling $115,707. The cost for the professional services will be paid from the Urban Transportation Planning Projects Budget, Project TP 1630. BOARD/COMMISSION RECOMMENDATION: None STAKEHOLDER PROCESS: Staff from the City of Pueblo Urban Transportation Planning Division as well as Pueblo Transit participated in the initial review of the four proposals received for the Project in April of this year and concurred with the selection of Nelson\\Nygaard Consulting Associates, Inc. ALTERNATIVES: Not Applicable RECOMMENDATION: Approval of the Resolution Attachments: Agreement for Professional Services AGREEMENT FOR PROFESSIONAL SERVICES THIS AGREEMENT is made and entered this 27th day of June, 2016, by and between Pueblo,a Municipal Corporation("Client")and Nelson\Nygaard Consulting Associates, Inc. (hereinafter referred to as "Consultant")for Consultant to render professional transportation planning, transit operations, engineering, design and consulting services for Client with respect to the Pueblo Area Council of Governments(PACOG)—Pueblo Area Wide Transit Functionality Study and related ancillary services, hereinafter referred to as the "Project." In consideration of the mutual covenants hereinafter set forth,the parties agree as follows: SECTION 1. GENERAL AND SCOPE OF SERVICES. (a) Consultant shall satisfactorily perform the professional planning and consulting services for the Project described in more detail in Schedule 1 attached hereto and incorporated herein by reference (the "Basic Services"). Such services shall include all usual and customary professional transportation planning and transit operations consulting services including any required drafting or design services incident to its work on the Project. In the event this Agreement follows the selection of Consultant by Client pursuant to a Request for Proposals or RFP, all of the requirements of that Request for Proposal or RFP are incorporated herein by reference, unless any requirement is expressly excluded in Schedule 1. (b) To the extent Consultant performs any of the Project work through subcontractors or subconsultants, Consultant shall be and remain as fully responsible for the full performance and quality of services performed by such subcontractors or subconsultants as it is for services performed directly by Consultant or Consultant's employees. (c) To the extent Consultant requires access to private property to perform its services hereunder, Consultant shall be required to make arrangements to obtain such access. However, in the event Client has already secured access for Consultant to any such property through a right of entry agreement, access agreement, letter of consent or other instrument, Consultant shall fully comply with and be subject to the terms and conditions set forth therein. A copy of any such instrument will be provided to Consultant upon request. SECTION 2. CONSULTANT'S RESPONSIBILITIES. (a) Consultant shall be responsible for the professional quality, technical accuracy and timely completion of Consultant's work, including that performed by Consultant's subconsultants and subcontractors, and including drawings,reports and other services,irrespective of Client's approval of or acquiescence in same. (b) Consultant shall be responsible, in accordance with applicable law,to Client for all loss or damage to Client caused by Consultant's negligent act or omission; except that Consultant hereby irrevocably waives and excuses Client and Client's attorneys from compliance with any requirement to obtain a certificate of review as a condition precedent to commencement of an action, including any such requirements set forth in Section 13-20-602, C.R.S. or similar statute,whether now existing or hereafter enacted. (c) Consultant shall be completely responsible for the safety of Consultant's employees in the execution of work under this Agreement and shall provide all necessary safety and protective equipment for said employees. (d) Consultant acknowledges that time is of the essence with respect to the completion of its services under this Agreement. Consultant represents that Schedule 3 attached hereto is the schedule by which Consultant proposes to accomplish its work,with time periods for which it will commence and complete each major work item. Except to the extent the parties agree to time extensions for delays beyond the control of Consultant,Consultant shall adhere to this schedule and perform its work in a timely manner so as not to delay Client's timetable for achievement of interim tasks and final completion of Project work. Consultant further acknowledges that its schedule has accounted for all reasonably anticipated delays, including those inherent in the availability of tools, supplies, labor 1 and utilities required for the work,the availability of information which must be obtained from any third parties,and all conditions to access to public and private facilities. (e) Before undertaking any work or incurring any expense which Consultant considers beyond or in addition to the Scope of Work described in Schedule l or otherwise contemplated by the terms of this Agreement, Consultant shall advise Client in writing that(i)Consultant considers the work beyond the scope of this Agreement, (ii)the reasons that Consultant believes the out of scope or additional work should be performed,and(iii)a reasonable estimate of the cost of such work. Consultant shall not proceed with any out of scope or additional work until authorized in writing by Client. The compensation for such authorized work shall be negotiated,but in the event the parties fail to negotiate or are unable to agree as to compensation,then Consultant shall be compensated for its direct costs and professional time at the rates set forth in Schedule 2 attached hereto. SECTION 3. FEES FOR SERVICES; PAYMENT. (a) Client will pay to Consultant as full compensation for all services required to be performed by Consultant under this Agreement,except for services for additional work or work beyond the scope of this Agreement, the maximum sum of U.S. $115,707,computed as set forth in Schedule 2. (b) Consultant shall submit periodic, but not more frequently than monthly, applications for payment, aggregating to not more than the maximum amount set forth above,for actual professional services rendered and for reimbursable expenses incurred. Applications for payment shall be submitted based upon the hourly rates and expense reimbursement provisions set forth in Schedule 2 attached hereto, and shall contain appropriate documentation that such services have been performed and such expenses incurred. Thereafter, Client shall pay Consultant for the amount of the application within 45 days of the date such application is received. (c) No separate or additional payment shall be made for profit, overhead, local telephone expenses, lodging, routine photocopying, computer time, secretarial or clerical time or similar expenses unless otherwise provided and listed in Schedule 2. (d) No compensation shall be paid to Consultant for services required and expenditures incurred in correcting Consultant's mistakes or negligence. (e) Compensation for authorized work beyond the scope of this Agreement shall be governed by the provisions of Section 2(e). (f) In the event services under this Agreement are phased and to be performed in more than one fiscal year or are subject to annual appropriation, Consultant acknowledges that funds only in the amount of initial appropriation are available and it shall confirm availability of funds before proceeding with work exceeding initial and subsequent annual appropriations. SECTION 4. CLIENT'S RESPONSIBILITIES. (a) Client agrees to advise Consultant regarding Client's Project requirements and to provide all relevant information,surveys,data and previous reports accessible to Client which Consultant may reasonably require. (b) Client shall designate a Project Representative to whom all communications from Consultant shall be directed and who shall have limited administrative authority on behalf of Client to receive and transmit information and make decisions with respect to the Project. Said representative shall not,however,have authority to bind Client as to matters of governmental policy or fiscal policy, nor to contract for additions or obligations exceeding a value which is the lesser of$5000 or 5%of the maximum contract price. (c) Client shall examine all documents presented by Consultant,and render decisions pertaining thereto within a reasonable time. The Client's approval of any drawings,specifications,reports,documents or other materials 2 or product furnished hereunder shall not in any way relieve Consultant of responsibility for the professional adequacy of its work. (d) Client shall perform its obligations and render decisions within a reasonable time under the circumstances presented. Based upon the nature of Client and its requirements,a period of 14 days shall be presumed reasonable for any decision not involving policy decision or significant financial impact, when all information reasonably necessary for Client to responsibly render a decision has been furnished. A period of 46 days shall be presumed reasonable for Client to act with respect to any matter involving policy or significant financial impact. The above periods of presumed reasonableness shall be extended where information reasonably required is not within the custody or control of Client but must be procured from others. SECTION 5. TERMINATION. (a) Client reserves the right to terminate this Agreement and Consultant's performance hereunder,at any time upon written notice, either for cause or for convenience. Upon such termination, Consultant and its subcontractors shall cease all work and stop incurring expenses, and shall promptly deliver to Client all data, drawings,specifications,reports, plans,calculations,summaries and all other information,documents,work product and materials as Consultant may have accumulated in performing this Agreement, together with all finished work and work in progress. (b) Upon termination of this Agreement for events or reasons not the fault of Consultant, Consultant shall be paid at the rates specified in Schedule 2 for all services rendered and reasonable costs incurred to date of termination; together with any reasonable costs incurred within 10 days of termination provided such latter costs could not be avoided or were incurred in mitigating loss or expenses to Consultant or Client. In no event shall payment to Consultant upon termination exceed the maximum compensation provided for complete performance in Section 3(a). (c) In the event termination of this Agreement or Consultant's services is for breach of this Agreement by Consultant,or for other fault of Consultant including but not limited to any failure to timely proceed with work, or to pay its employees and consultants, or to perform work according to the highest professional standards, or to perform work in a manner deemed satisfactory by Client's Project Representative, then in that event, Consultant's entire right to compensation shall be limited to the lesser of(a)the reasonable value of completed work to Client or (b) payment at the rates specified in Schedule 2 for services satisfactorily performed and reimbursable expenses reasonably incurred, prior to date of termination. (d) Consultant's professional responsibility for its completed work and services shall survive any termination. SECTION 6. SITE ACCESS. In the event the Project will require access to property not under the control of Client, Consultant and Consultant=s employees and consultants shall obtain all additional necessary approval and clearances required for access to such property. Client shall assist Consultant in obtaining access to such property at reasonable times but makes no warranty or representation whatsoever regarding access to such property. Notwithstanding the foregoing, Consultant understands and agrees that entry to some property by Consultant may be subject to compliance by Consultant with the terms and conditions of an access agreement in accordance with section 1(c)of this Agreement. SECTION 7. USE OF DOCUMENTS. (a) Plans, drawings, designs, specifications, reports and all other documents prepared or provided by Consultant hereunder shall become the sole property of Client, subject to applicable federal grant requirements,and Client shall be vested with all rights therein of whatever kind and however created,whether by common law,statute or equity. Client shall have access at all reasonable times to inspect and make copies of all notes, designs,drawings, specifications, and all other technical data or other documents pertaining to the work to be performed under this 3 Agreement. In no event shall Consultant publish work product developed pursuant to this Agreement except(i)with advance written consent of Client,which consent may be granted or withheld in Client's sole and absolute discretion and(ii)in full compliance with the requirements of this Agreement and applicable federal regulations. SECTION 8. INSURANCE AND INDEMNITY. (a) Consultant agrees that it shall procure and will maintain during the term of this Agreement, such insurance as will protect it from claims under workers' compensation acts, claims for damages because of personal injury including bodily injury, sickness or disease or death of any of its employees or of any person other than its employees,and from claims or damages because of injury to or destruction of property including loss of use resulting therefrom; and such insurance will provide for coverage in such amounts as set forth in subparagraph(b). (b) The minimum insurance coverage which Consultant shall obtain and keep in force is as follows: (i) Workers'Compensation Insurance complying with statutory requirements in Colorado and in any other state or states where the work is performed.The Workers' Compensation Insurance policy shall contain an endorsement waiving subrogation against the Client. (ii) Commercial General Liability Insurance. The Consultant shall secure and maintain during the period of this agreement/contract and for such additional time as work on the project is being performed, Commercial General Liability Insurance issued to and covering the liability of the contractor with respect to all work performed by him and all his subcontractors under the agreement/ contract, to be written on a commercial policy form. This insurance shall be written in amounts not less than $1,000,000 for each occurrence and aggregate for personal injury including death and bodily injury and $1,000,000 for each occurrence and aggregate for property damage. This policy of insurance shall name the City of Pueblo, its agents,officers and employees as additional insureds. This policy shall have all necessary endorsements to provide coverage without exclusion for explosion and collapse hazards, underground property damage hazard,blanket contractual coverage. The policy shall also provide coverage for contractual liability assumed by Contractor under the provisions of the Agreement/Contract, and "Completed Operations and Projects Liability"coverage. (iii) Professional Liability Insurance with coverage of not less than $1,000,000 per claim and aggregate,and with a deductible of not more than$50,000. (iv) Comprehensive Automobile Liability Insurance. The Consultant shall procure and maintain during the period of the agreement/contract and for such additional time as work on the project is being performed, Comprehensive Automobile Liability Insurance. This insurance shall be written with limits of liability for and injury to one person in any single occurrence of not less than$350,000 and for any injury to two or more persons in any single occurrence of not less than $1,000,000. This insurance shall include uninsured/underinsured motorist coverage and shall protect the Consultant from any and all claims arising from the use both on and off the site of the project of automobiles, trucks, tractors, backhoes and similar equipment whether owned, leased,hired or used by Consultant. (c) Consultant agrees to hold harmless, defend and indemnify Client from and against any liability to third parties,arising out of negligent acts or omissions of Consultant, its employees,subcontractors and consultants. SECTION 9. SUBCONTRACTS. (a) Client acknowledges that Consultant is the prime contractor and the only party with whom Client has a contractual relationship under this Agreement. To the extent Consultant performs any Project activities through subconsultants or subcontractors, Consultant shall contractually bind each of its subconsultants and subcontractors by subcontract agreement to all of the terms of this Agreement which are for the benefit of Client,and Client shall be a third party beneficiary of those subcontract provisions. 4 (b) Consultant shall indemnify and defend Client from all claims and demands for payment for services provided by subcontractors of Consultant. (c) Consultant acknowledges that,due to the nature of the services to be provided under this Agreement, the Client has a substantial interest in the personnel and consultants to whom Consultant assigns principal responsibility for services performed under this Agreement. Consequently,Consultant represents that it has selected and intends to employ or assign the key personnel and consultants identified in its proposal submitted to Client prior to execution of this Agreement to induce Client to enter this Agreement. Consultant shall not change such consultants or key personnel except after giving notice of a proposed change to Client and receiving Client's consent thereto. Consultant shall not assign or reassign Project work to any person to whom Client has reasonable objection. SECTION 10. REQUIRED FEDERAL PROVISIONS. (a) Consultant understands that Client may be funding the Project in whole or part with funds provided through the Federal Highway Administration and the Federal Transit Administration. Consultant agrees it is subject to and shall comply with all applicable provisions as set forth in 49 U.S.C. 5303 and 23 U.S.C. 134,the Act under which the contract award has been made,and applicable regulations. (b) Consultant shall comply with all applicable Federal,State,and local laws applicable to its activities. (c) All records with respect to any matters covered by this Agreement shall be available for inspection by Client,Federal Highway Administration,Federal Transit Administration,and other federal agencies under federal law at any time during normal business hours and as often as Client, deems necessary, to audit, examine and make excerpts or transcripts of relevant information,and otherwise to perform its official functions or duties. SECTION 11. MISCELLANEOUS. (a) Notices. Any and all notices or other communications required or permitted by this Agreement or by law to be served on or given to either Consultant or Client by the other party shall be in writing and shall be deemed duly served and given when personally delivered to the party to whom it is directed,or in lieu of such personal service, when deposited in the United States mail, first-class postage prepaid, addressed to the Client, Attention: Scott Hobson, Assistant City Manager for Community Investment, City of Pueblo Planning and Community Development Department, 211 East D Street, Pueblo, Colorado, or to Consultant, Attention: Thomas Brennan, Principal,Nelson\Nygaard Consulting Associates, Inc., 116 New Montgomery Street, Suite 500, San Francisco,CA 94105. Either party may change his address for the purpose of this paragraph by giving written notice of such change to the other party in the manner provided in this paragraph. (b) Entire Agreement. This instrument contains the entire agreement between Consultant and Client respecting the Project,and any other written or oral agreement or representation respecting the Project or the duties of either Client or Consultant in relation thereto not expressly set forth in this instrument and its attachments is null and void. In the case of any conflict between the terms of this Agreement for Professional Services and terms of Schedule 1 or any other attachment hereto,the terms of this Agreement shall govern. (c) Successors and Assigns. This Agreement shall be binding on the parties hereto and on their successors and assigns; provided, however, neither this Agreement, nor any part thereof, nor any moneys due or to become due hereunder to Consultant may be assigned by it without the written consent of Client,which consent may be withheld in Client's sole and absolute discretion. Any assignment or attempted assignment in violation of this subsection shall be void. (d) Amendments. No amendment to this Agreement shall be made nor be enforceable unless made by written amendment signed by an authorized representative of Consultant and by Client in accordance with the requirements of Section 4(b)of this Agreement or upon authorization of Client's governing board. 5 (e) Choice of Law. This Agreement shall be governed and interpreted in accordance with the laws of the State of Colorado. Any unresolved dispute arising from or concerning any breach of this Agreement shall be decided in a state court of competent jurisdiction located in Pueblo,Colorado. (f) Equal Employment Opportunity. In connection with the performance of this Agreement, neither Consultant nor its consultants shall discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, disability or age. Consultant shall endeavor to insure that applicants are employed, and that employees are treated during employment without regard to their race, color, religion, sex, national origin, disability or age. (g) Severability. If any provision of this Agreement, except for Section 2, is determined to be directly contrary to and prohibited by law or the requirements of any federal grant or other Project funding source,then such provision shall be deemed void and the remainder of the Agreement enforced. However,it is the intent of the parties that Section 2 of this Agreement not be severable, and that if any provision of said section be determined to be contrary to law or the terms of any federal grant,then this entire Agreement shall be void. SECTION 12. STATE-IMPOSED MANDATES PROHIBITING ILLEGAL ALIENS FROM PERFORMING WORK (a) At or prior to the time for execution of this Agreement(which may be referred to in this section as this"Contract"),Consultant(which may be referred to in this section as"Contractor")shall submit to the Purchasing Agent of City its certification that it does not knowingly employ or contract with an illegal alien who will perform work under this Contract and that the Contractor will participate in either the "E-Verify Program" created in Public Law 208, 104''Congress,as amended and expanded in Public Law 156, 108th Congress,as amended,that is administered by the United States Department of Homeland Security or the"Department Program" established pursuant to §8-17.5-102(5)(c)C.R.S.that is administered by the Colorado Department of Labor and Employment in order to confirm the employment eligibility of all employees who are newly hired for employment to perform work under this Contract. (b) Contractor shall not: (I) Knowingly employ or contract with an illegal alien to perform work under this contract; (II) Enter into a contract with a subconsultant that fails to certify to Contractor that the subconsultant shall not knowingly employ or contract with an illegal alien to perform work under this Contract. (c) The following state-imposed requirements apply to this contract: (I) The Contractor shall have confirmed the employment eligibility of all employees who are newly hired for employment to perform work under this Contract through participation in either the E-Verify Program or Department Program. (II) The Contractor is prohibited from using either the E-Verify Program or Department Program procedures to undertake pre-employment screening of job applicants while this Contract is being performed. (III) If the Contractor obtains actual knowledge that a subcontractor or subconsultant performing work under this Contract knowingly employs or contracts with an illegal alien, the Contractor shall be required to: A. Notify the subconsultant and the Client's Purchasing Agent within three (3) days that the Contractor has actual knowledge that the subcontractor/subconsultant is employing or contracting with an illegal alien; and 6 B. Terminate the subcontract with the subcontractor/subconsultant if within three (3) days of receiving the notice required pursuant to subparagraph (c)(III)A. above the subcontractor/subconsultant does not stop employing or contracting with the illegal alien;except that the Contractor shall not terminate the contract with the subcontractor/subconsultant if, during such three (3) days, the subcontractor/subconsultant provides information to establish that the subcontractor/subconsultant has not knowingly employed or contracted with an illegal alien. (IV) The Contractor is required to comply with any reasonable request by the Colorado Department of Labor and Employment (hereinafter referred to as "CDLE") made in the course of an investigation that CDLE is undertaking pursuant to its authority under§8-17.5-102(5),C.R.S. (d) Violation of this Section 12 by the Contractor shall constitute a breach of contract and grounds for termination. In the event of such termination, the Contractor shall be liable for Client's actual and consequential damages. (e) As used in this Section 12, the terms "subcontractor" and "subconsultant" shall mean any subconsultant or subcontractor of Consultant rendering services within the scope of this Agreement. SECTION 13. Reserved. SECTION 14. PERA LIABILITY Consultant shall reimburse the City for the full amount of any employer contribution required to be paid by the City of Pueblo to the Public Employees' Retirement Association("PERA")for salary or other compensation paid to a PERA retiree performing contracted services for the City under this Agreement. The Consultant shall fill out the questionnaire attached as Exhibit A and submit the completed form to Client as part of the signed Agreement. IN WITNESS WHEREOF,the parties hereto have made and executed this Agreement as of the day and year first above written. CONS I'1 \. ...b t�nn-ls ��.�y `&J Ca � c ll c &S, CJS 1.,,,e. By: Name:��G.JL AQ .),6Com+ Title: 1( \cr\c krejgi C SF PUE: e, •;�;, ► ' = • i: ' 'ORATION AO Pre1 r h it —eunsi-1 ATTEST: APPROVED AS TO FORM: >et/kwJ. - - - 1.--• &_ii . City rk City Attorney 70, 7 Schedule 1 Scope of Work yy TASK 1 PROJECT ADMINISON TRATI �� ,b; , 4E "?;",""1:;,,{ 1.1 Kickoff Meeting The project will be initiated with an in-person meeting including all relevant staff from Nelson\Nygaard and the City of Pueblo.The purpose of this kickoff meeting will be to: • Discuss, refine,and finalize the scope of work and schedule • Identify and discuss desired outcomes of the project • Identify and discuss all major issues that should be addressed • Discuss data availability and data collection approach • Clarify roles,responsibilities,and procedures A draft agenda will be submitted to staff for review and revision prior to the meeting,and meeting notes will be recorded. Following the meeting,we will refine the project scope and schedule as necessary and submit a final version.We will also provide a meeting summary. As part of our kickoff meeting activities,we also propose to spend time on-site touring the study area.Site visits are a key part of the project kickoff process and we encourage staff to accompany us as we tour the area to observe the Pueblo Transit Center,major destinations,key travel corridors,and any planned or proposed developments.We also typically recommend convening as a group at the end of our site visit to discuss our initial impressions and ideas.This process ensures we develop a common understanding and get up to speed quickly. 1.2 Bi-weekly Progress Meetings At Nelson\Nygaard we believe in proactive project management.To assure this,we will organize regular calls to discuss project status,critical-path issues,next steps,and timelines. Project Manager James Gamez will be the primary point of contact throughout the process;he will also provide monthly progress reports including a summary of all work completed during the month,in-progress and upcoming tasks/next steps,invoices,and remaining budget.His team will be available for progress meetings,as requested,for the duration of the project. All deliverables will be reviewed by James Gamez and by Nelson\Nygaard copy editors prior to submittal. Using our refined quality assurance/quality control standards,we ensure that all deliverables are factually accurate,carefully detailed,well- written and illustrated,and responsive to the needs of the City of Pueblo. DELIVERABLES: Kickoff Meeting Summary Monthly Progress Meetings s `TASK 2,;;EXISTING:CONDITIONS REPORT;4, a, .k''. ,. . 4. YV sfi FFrr, 04- Prior to developing specific service alternatives,a comprehensive evaluation of existing conditions will be conducted.As part of this task,Nelson\Nygaard will meet with bus operators and analyze key data including historical ridership,service design standards,fare structure,scheduling practices,fleet inventory,etc. 2.1 Operator Interviews Nelson\Nygaard suggests information gathering sessions with bus operators and other front line staff early in the project to understand local conditions and potential ideas for service improvements.Through years of experience,we have found that operators are an invaluable source of practical information on system operations as well as passenger habits,preferences, and needs.Operators are uniquely positioned to observe and report on everyday issues. 8 In past studies we have conducted casual meetings with staff assigned to driver break rooms during key shift change times. In other studies,we have held more formal meetings with select groups of drivers and front line staff.We are open to either approach and will work with staff to schedule times that work best for operators. Operator interviews will be conducted anonymously,so that staff feels free to speak openly.We would ask assistance in notifying operators that consultants will be on-site and conducting interviews.All interviews would be voluntary.Results from these discussions will be incorporated into a memorandum summarizing operator feedback. 2.2 System Evaluation As a starting point in our analysis of existing services,we will summarize fixed route and paratransit operating and cost indicators for the most recent five years.The goal of this analysis is to assess the efficiency and effectiveness of the system as a whole as measured in riders per hour,riders per trip,cost per rider,cost per mile,cost per hour,and other common industry indicators.Findings from this task will be used to determine appropriate performance metrics(Task 5.2). 2.3 Ridecheck Our understanding of existing APC data on fixed-route services is that stop and trip-level data.As a result, Nelson\Nygaard highly recommends a ridecheck survey to collect the data necessary to understand stop-level ridership trends and make informed decisions regarding route modifications and service coverage. Understanding existing transit service is fundamental to the service evaluation process. The ridecheck survey will be designed to capture ridership patterns for a typical weekday and Saturday by collecting boarding and alighting data by stop for each local fixed-route.The survey can also be used to collect schedule adherence data at the timepoint level.We propose to collect a 100%sample of every trip on every route for one representative weekday of service. Saturday ridership data will not be collected. Nelson\Nygaard will schedule the ridecheck counts,administer the survey, process the data,perform quality control on the data,and prepare the data for evaluation.Members of the Nelson\Nygaard team will also train and supervise the temporary surveyors,organize and manage the ridership data collection,and process and edit the data to produce final reports. 2.4 On-board Survey We propose an on-board survey effort as part of this project to(1)ensure that passenger feedback and preferences is strongly considered as part of the planning process and(2)help understand more about non-riders.Our team will conduct two surveys to capture the different groups.Pueblo may consider offering an incentive to participate in the survey effort, such as giving a chance to win a free transit pass. The on-board survey typically takes place on weekdays. It can be available in both English and Spanish and will include the following categories: ® Origin-Destination Information: Respondents will be asked to identify the precise origin and destination of their current trip. ■ Fare Payment Type:This would help provide more detailed information about how passengers pay to ride transit and under which fare category. ■ Trip Purpose:This information will help to identify existing markets and help understand fluctuations in ridership. ■ Frequency of Use: Respondents will be asked when and how often they ride the service and how long they have been using transit in general. • Transit Dependency:This information will assess transit dependency by asking if passengers could have made a trip if transit were not available. Responses in this category often correlate with income but can also indicate high concentrations of students. • Passenger Satisfaction:It is useful to have an accurate assessment of passenger satisfaction of the existing service. Passengers also will have an opportunity to provide open-ended comments or suggestions about routes,hours and frequency of service. • Demographic Profile:The questionnaire can also solicit detailed demographic information including income,age, gender, race,primary language,and any other demographics deemed important to the study. 9 Nelson\Nygaard will work collaboratively with staff to design the on-board survey instrument.Upon collection of all completed surveys,the Nelson\Nygaard team will enter all data collected from the survey and analyze the results. 2.5 Route Profiles From the information gathered in Tasks 2.1-2.4,the Nelson\Nygaard team will analyze additional information about each route in Pueblo. We will provide: • A route description ® A route map ® A description of the route's alignment and service patterns El Stop-level information,including transfer points,and stop spacing ® Span of service(hours of operation) • Compatibility with school bell times • Service frequencies by time of day a Ridership characteristics/patterns • Performance characteristics such as passengers per hour,passengers per mile,average speed,and schedule efficiency ® An overall assessment of the strengths and weaknesses of the route • An initial list and description of potential improvements. Equipped with this information,our team will be able to make recommendations on the appropriate service levels, minimizing overlap with other existing services,feasibility of service to new areas,and expanded weekend service. 2.6 Market Analysis Understanding existing and future markets for transit is a fundamental part of identifying service gaps. Using demographic data,we will examine population densities to determine the potential and propensity for transit ridership. Demographic information will be portrayed in GIS-based maps depicting the spatial distribution of populations having similar demographic characteristics. The Nelson\Nygaard team will overlay existing routes over these maps to compare existing service with respect to transit demand. From these comparisons,we will assess where transit market opportunities exist,particularly those which are unserved or underserved. Population and Employment Densities:Of all of the factors that impact the demand for transit,the most important is that a sufficient number of people must live and work in close proximity.Since most people walk to or from transit for at least one end of their trip,the starting points for determining whether or not there will be sufficient demand are population and employment densities. Major Activity Centers:Through the use of existing documents and the collective knowledge of staff,we will identify and map major activity centers. Demographic Characteristics:Certain groups,such as seniors,college students,teenagers,persons from low-income households and those with a disability tend to use transit to a greater extent than other groups.We will examine the distribution and density of these transit-dependent populations. Transit Propensity:To know where transit services are likely to be successful,we must examine the size and location of populations that typically exhibit high levels of transit use.To do this,we will examine where clusters of likely transit rider groups occur and also determine the size of each cluster.For example, in a given location,the size of individual populations may be too small to support transit service;however,the combined size may be relatively large. 10 For this reason,we will use these demographic data in combination to develop a transit propensity index, indicating the relative demand for transit throughout the Pueblo service area.This index will illustrate which areas have the greatest need for transit. DELIVERABLES: Existing Conditions Report =,)., >k ,fiei . ,, `'n� + "` ," t` � , s a x �" 3 d ° 8 TASK 3 SERVICEtRECOMMENDATIONS t g r� ' 'e 3.1 Field Review Nelson\Nygaard will conduct a detailed field review of each route,potential transit corridors,major ridership generators,and other locations recommended by staff.We will also review operations and pedestrian activity at the Transit Center.The existing Pueblo fixed-route service will be evaluated in terms of the three areas listed below. Service Evaluation Criteria Y{v�+rs vd'r �" x tic �r � �Route Designer �� ,� System Design z Facilities � �' ' • Directness and deviations • Service coverage • Intermodal facility operations • Length and balance • Route connectivity • Bus stop spacing and placement • Terminal point(s)and layover(s) ■ Route spacing and duplication • Bus stop accessibility and amenities 3.2 Initial Service Recommendations Our approach in defining service recommendations is to look at how the transit services can better address transit demands and intercity connectivity, and what new services are practical and financially feasible,building upon the strengths of the existing system and addressing any weaknesses.The plan will take into account ridership,survey results, market conditions, and industry best practices. Initial service recommendations may include but will not necessarily be limited to: • Route realignments to provide more effective and efficient service. • Changes to service frequencies to match service levels with demand and facilitate connections. • Schedule adjustments to ensure that routes are operating reliably,and meeting rider needs. • Reduction of service duplication/redundancy to provide for the more effective use of resources. • Service to new areas identified in the market analysis as having a high need for transit service. Initial service alternatives will include cost-neutral route networks in terms of annual revenue hours.Schedule information and proposed stop locations will also be included in each service alternative.Service expansion scenarios will also be developed along with operating costs,capital requirements,and anticipated ridership. 3.3 Open House Meetings To obtain information on passenger needs beyond surveying,we recommend hosting open house meetings. Input gathered from stakeholders will help ensure that the study is responsive to the needs of Pueblo residents. Open house meetings would occur after the development of service initial service alternatives with the purpose of soliciting feedback on the service alternatives before a draft plan is developed. Recognizing that many customers are not able to attend public meetings due to scheduling conflicts,we propose conducting direct outreach at the Pueblo Transit Center where we can discuss issues with existing service,opportunities for improvement,customer trip patterns, and other relevant topics. Additional meetings could be held at public facilities accessible by transit,such as city hall,community centers,libraries, schools,etc. Nelson\Nygaard will be responsible for facilitating the workshops.We will also develop summaries of each workshop. 11 3.4. Preferred Alternative Once evaluation criteria have been developed,we will prioritize the service alternatives developed in Task 4.2 and compile these services into a single preferred scenario.Similar to previous tasks,the preferred alternatives will be documented to the following level of detail: • System map with routes and service areas • Service levels by day and time period • Estimated ridership and revenue changes • Operating cost estimates • Incremental fleet requirements • Facility requirements The preferred alternative will be evaluated with respect to its ability to meet the goals and objectives of the study.We will work with staff to review the preferred alternative to arrive at a recommended service proposal from which we will develop an operating and implementation plan. 3.5 Service Expansion Nelson\Nygaard will identify transit needs and develop potential solutions,including: • Span of Service: Using trip level data and community feedback,we will evaluate the demand for earlier and/or later hours of service to meet work and school schedules. • Sunday Service The on-board survey will evaluate the demand for Sunday service. • New Fixed-Routes:Based on the comprehensive transit demand analysis,we will identify opportunities for new routes to unserved or underserved areas.Each potential option will include detailed information regarding route alignment,service levels,vehicle needs,projected costs and ridership, pedestrian and bus stop infrastructure needs. • Flex Routes:In areas of lower density or less transit demand,flexible,or deviated fixed routes can provide effective coverage transportation.We will assess the feasibility of serving these areas with smaller vehicles and different service delivery methods. • Shuttle Routes:New or improved connections,provided by limited stop shuttles will be considered,based on public feedback and regional travel pattern data.College students are primary markets for this type of service. DELIVERABLES: Operating and Implementation Plan . s r ,.z A' q {; � • aE F ,w � ;,TASKz4 CAPITAL RECOMMENDATI'ON ��, � = 'tip , 4.1 Administrative/Maintenance Facility Plan The project team will begin this task by conducting a programming workshop to identify current activity and space needs for the Administration/Operations facility,as well as future needs with the potential relocation of this facility.We anticipate conducting the programming workshop with several Pueblo Transit staff members. Needs are expected to include administrative office space,fixed-route and ADA vehicle space,employee parking,bicycle parking,and others identified by the group.We will use the information that is gathered in this workshop to develop a space needs program.The program will be used to determine the approximate size and shape of land when considering parcels for relocation.During this workshop, the group will identify goals for relocation of the Administration/Operations facility.Goals may include reduced cost, improved routing,improved bus storage,and larger office space.The team will then use these goals to develop evaluation criteria. The team will use GIS data provided by the City to identify all vacant parcels and parcels owned by the City of Pueblo that meet the size requirements identified during the programming workshop.GIS data will also be used to identify current property ownership and zoning. 12 The team will conduct an initial evaluation of the parcels.A maximum of 12 sites will be retained for detailed evaluation. Evaluation criteria will be based on the goals identified during the programming workshop and could include some of the following:ability to reduce cost,ability to improve route efficiency,assessed value,street connectivity,presence of sensitive environmental resources,consistency with local plan,and compatibility with adjacent land uses.The team will conduct a preliminary screening to grade each site based on the identified evaluation criteria. A parcel evaluation meeting will be used to review the preliminary screening of parcels.We anticipate including Pueblo Transit staff and other City disciplines such as Public Works, Planning and Community Development,and Public Safety.The team will solicit input on the preliminary screening results and ask participants for feedback on the top three potential relocation parcels. The team will develop a Technical Memorandum to summarize the programming,identification,and screening process.Up to three parcels could be retained and recommended for additional study.The Technical Memorandum will identify recommendations for next steps to assist Pueblo Transit with moving the project toward implementation. 4.2 Capital Assets Plan Passenger amenities and facilities,such as bus stops and transit centers,will also be evaluated in terms of usage, effectiveness,and accessibility.Recommendations for new construction and/or improvements to existing facilities will be included in a twelve-year capital plan. Nelson\Nygaard will also review the current fleet(bus,maintenance,and staff),future vehicle needs,and the potential for new vehicle types.As new vehicle technologies emerge and alternative fuels become more cost effective, it may be beneficial to further diversify or transition the fleet. Nelson\Nygaard is well versed in this area and has significant experience developing vehicle acquisition plans that support agency goals. DELIVERABLES: Administrative/Maintenance Facility Technical Memorandum Capital Assets Plan • e • a *, k s y � • m f �, b• x 1' R, * z rs `QTASKCS =POLICY AND PRACTICES RECOMMENDATIONS ' �� �" ,r e., Y."3,,..n,$<,.t 5.1 Service Design Standards Nelson\Nygaard will document current service guidelines,standards,policies,and practices in place amongst service providers. Based on stated goals and standards,Nelson\Nygaard will review how these have been employed and consider which have and have not worked.Having conducted numerous evaluations of performance standards,Nelson\Nygaard has broad experience evaluating guidelines and standards based on local operating conditions. 5.2 Performance Monitoring Nelson\Nygaard will work with City of Pueblo staff to develop realistic and attainable goals,objectives,and performance measures. Having conducted numerous evaluations of performance standards, Nelson\Nygaard has broad experience developing and applying service measures and standards to local operating conditions. These efforts will result in the establishment of a performance evaluation methodology to review service changes and route performance on an ongoing basis.The performance standards are intended to ensure that future service changes improve system efficiency and effectiveness. 5.3 Fare Policy The purpose of this task is to provide an evaluation of existing fare structures and what potential future changes may be warranted from the perspective of rider experience,and to help fund future service improvements. Based on these goals,this task will compare Pueblo's fare program against peer agencies,and develop and evaluate potential future fare alternatives. This analysis will build upon this current success and will determine if additional improvements can be made. We will begin by analyzing the existing fares and fare policies with emphasis on the following key indicators and trend analysis: 13 • Average fare per passenger ® Types of fares paid by passengers • Farebox recovery ratio • Volume of passes sold and compared to ridership by passenger category ® Transfer usage • Pass discount ratios(as compared to base fare) Nelson\Nygaard will develop options to the current fare structure and policies,taking into account input,comments,and research conducted throughout the study.The first step will be to propose evaluation criteria to screen and evaluate the options.The next step will be to propose ways to improve and potentially simplify the fare structure and polices.Anticipated revenue and ridership impacts of each option will be developed.Also,of particular importance is how easily fare structures can be communicated to existing and potential customers. 5.5 Marketing and Communications Nelson\Nygaard will investigate existing marketing strategies and suggest future opportunities to further increase ridership. This may include technology investments that enhance the general rider experience.A comprehensive list of marketing strategies and best practices will be developed to: • Improve communication to existing customers • Increase participation in future feedback forums ® Better promote existing and planned services to the community • Attract new customers,particularly"choice riders" We will also recommend specific changes to the transit guide,bus stop signage,and branding.Our staff is also capable of producing new logo design concepts. 5.A 3x..� 4NAL ce a .s ` .Y' 1 a§T i sat 4 e k 0 .7 fi - t d tt S A ( r. AN =TAK 6DRAFT rAND FIEL .:a�..-. t....,, . v A�.w . .. _. ,. .,,4•i.�4 ..�;., „3;r„u §« *+. ,x< 'h'�3r ., A.,�,..,., �Ka` '�-,.�' :,.�. .a.,_ ''.ra.�� 5.3 Financial Plan This subtask includes the development of a financial plan that projects expenses.This subtask will also consider potential new sources of revenue. The financial plan will present operating and capital cost projections in each of the following categories: ® Operating costs by service category(paratransit and fixed-route) • Vehicle acquisition and capital costs • Availability of operating funds and passenger revenues by service category • Potential availability of new funding sources,including operating revenues,and discretionary capital revenues We will work closely with staff during the financial planning process.The plan will reflect realistic projections and viable opportunities for new funds.The financial plan will include all expenditures and revenues in a single table. 6.2 Draft Plan In this final task,we will produce a Draft Plan for the City of Pueblo.This plan will consist primarily of the individual chapters developed as part of Tasks 1 through 5 including the financial and capital plans.Three hardcopies and one electronic version in Word and PDF will be delivered for staff review. 6.3 Presentation to Pueblo City Council Project Manager James Gamez will present the draft plan to the Pueblo City Council and any other requested committees or audiences during the same visit. 14 6.4 Final Plan Based upon one set of non-conflicting comments from staff,Nelson\Nygaard will revise the Draft Plan and produce a Final Plan.We will deliver the final document(including all supporting analysis files)in five bound hardcopies and in an electronic format in Word and PDF. 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